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Daily Archives: September 25, 2012
Our resident Apple reporter, Christina Bonnington, gets her hands on a new blacked-out iPhone 5 and, along with iPhone 4S owner Roberto Baldwin, compares the new and the old in this episode of the Gadget Lab Show. There’s a lot of newsy newness here — bigger display, thinner chassis, an aluminum panel replacing the back glass, the wonder of iOS 6 and, of course, the complete and utter fail that is Apple’s Maps app.
Christina and Roberto break down the good and the bad on the hardware and software. Take a look and stay tuned for Christina’s full, in-depth written review of both the iPhone 5 and iOS 6.
Like the Gadget Lab show? You can also subscribe to the Gadget Lab video podcast via iTunes. Or, if our beautiful mugs are too distracting, check out the Gadget Lab audio podcast. Prefer RSS? You can subscribe to the Gadget Lab video or audio podcast feeds.
Source: Wired News
Ken Goldman will soon join Yahoo as its new Chief Financial Officer, the company announced today. Starting October 22, he will be responsible for Yahoo’s global finance functions including financial planning and analysis, controllership, tax, treasury, and investor relations.
Goldman will be replacing Tim Morse, who had joined Yahoo in June 2009 and will leave the company later this fall. As the new CFO, Goldman will be reporting directly to Marissa Mayer, who left her role at Google last July to become Yahoo’s new CEO.
“Ken is one of the most accomplished and respected financial executives in the technology industry having served as a CFO for more than 25 years, and we’re thrilled to have him join Yahoo. His track record leading the financial strategy and stewardship of many successful public and private companies makes him an ideal choice for Yahoo as we enter our next phase of growth,” Mayer said.
Mayer’s comment is a reference to Goldman’s experience working at companies such as Fortinet, Oracle-owned Siebel Systems, Excite@Home, Sybase, Cypress Semiconductor and VLSI Technology. On her Twitter account, Mayer describedGoldman as a “Silicon Valley legend.”
Image credit: Justin Sullivan / Getty Images
Source: The Next Web
The Customer Service community is a vibrant gathering of people focused on driving forward-thinking, customer-centric conversations in business today. These community members are dedicated to recognizing excellence in customer support and service, and pushing forward new ideas and ways to not only deliver excellent customer service, but also measure its impact both in traditional and social business terms.
Engaging and exceptional customer service is something that MindTouch is deeply committed to, not only via our awesome service team, but through our products as well. Over the last couple of years, we’ve drawn from these leaders to inform on our product strategy, and it clearly shows, given the amazing response to our social knowledge base by our customers and peers.
With that type of influence and thought leadership, we thought it was suitable to frame our next “Most Influentials” list on this very important group.
What does it mean to be influential?
To us, it’s not just about how many followers you have on Twitter (one-dimensional) but your strength and influence you have in all corners of the Internet (multi-dimensional). For example, how passionate your followers are about the topics you share (do they re-post, share, comment?), how well you leverage new technology, your ideas and best practices that push the envelope and how you drive conversation to benefit the industry as a whole.
With that in mind, we compiled our rankings from a variety of multi-dimensional metrics to measure influence. Our formula consisted of a weighted average across a range of metrics including Alexa, Twitter, Klout, PeerIndex, socialmention (passion and strength), Twitalyzer and HowSociable. In addition to calculating out the Most Influentials using our own special algorithm, we asked for YOUR votes to name the Top 5 Most Influential in a recent poll. The outcome were astounding. With over 1,000 votes – we took the wisdom of the crowd and applied those results to our final list. Thank you to all those who voted and contributed to our final ranking!
The infograph illustrates how much influence the individual has in relation to the other thought leaders. We published a few of the scores we considered for this ranking; Twitter followers, Klout and PeerIndex. These thought leaders were first scored for influence then compared to one another to create the top 25 ranking.