Aside

The Customer Service Trap – Superior Customer Service And Reality

Logo 500 9127018198_c6d1b32c80The Customer Service Trap: 80% of businesses believe they deliver superior customer service. In reality, only 8% of customers believe they have experienced superior customer service.

Advertisements

2 responses to “The Customer Service Trap – Superior Customer Service And Reality

  1. Pingback: The Customer Service Trap – Superior Customer Service And Reality | Ransae's Blog

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s