Tag Archives: Reviews

Hospitality And Social Media: Are Online Reviews Really The Big Bringer? – Infographic

Hotels relying on review sites for feedback is never a good idea. As it turns out, social media is really good for some things, and really bad for others. If you’re using social media and review sites to manage your reputation, you’re too late.

Source: Visual.ly

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Open Table, 15 Million Reviews By Verified Diners – Infographic

OpenTable has generated more than 15 million restaurant reviews, the company announced Wednesday.

Launched in 2008, the OpenTable Reviews program publishes a list of restaurant reviews given by the site’s members; it includes thousands of eateries across the United States, Canada and the United Kingdom. Users can submit an online feedback form after dining at a restaurant they booked through OpenTable.

The company emphasizes that only diners who have honored an OpenTable reservation are invited to provide a review.

“Only reviews by verified diners are published,” spokesman Matt Garcia told Mashable in an email.

To mark the occasion, OpenTable is sharing an infographic, below, that illustrates its diner review trends and behaviors since the program’s debut.

Recently, sites such as TripAdvisor and Yelp have experienced problems with fake reviews.

Founded in 1998, OpenTable provides free, real-time online restaurant reservations, and guest and reservation management solutions for restaurants.

Source: Mashable.com, Open Table

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Restaurant Goers Rely on Online Reviews – Infographic

In the digital age, finding a scrumptious meal or delectable dessert is only a few clicks away. Food review sites and apps like Yelp and Foodspotting make eating well superbly easy.

Before setting foot outside, about 45% of consumers have already chosen where to eat with the help of an online dining guide. Online reviews are a huge decider of what’s for dinner — 57% of patrons rely on them…Read More

Source: Infographic created by the National Restaurant Association